FAQs

If an item purchased isn’t in stock, contact us through the Request More Info or Contact us Option. We will put an order in for you as soon as purchase is confirmed and we will contact you when your ordered item has arrived in warehouse. We will make sure to organise delivery as soon as possible.

On all made to measure items please select the Request More Details buttons, fill in form and send. We will make contact with you as soon as possible to chat about it.

Yes orders can be cancelled no later than 48Hours after submitting order. If any issues please contact 21563966 for help.

When order is received, we will ensure that it is processed and confirmed within 24Hours and gets delivered within 3-7days

We will contact you 1 day before delivery to make sure you are home.

Yes you can, date can be chosen always if it’s after the estimated date 3-7days if item in stock. If item not in stock you can discuss delivery or/and installation date with our sales representative when calling you to advise that your order has been received in warehouse.

Please allow time for your order to be processed as per estimate time advised. If order exceeds way over this date please contact our shop on 2153966 or 99425536.

If you received your product with missing parts, defects or missing accessories, immediately notify our Sales team. A replacement will be sent over to you as soon as possible. You will need to inform us of any missing parts/ defects within 48 hours of delivery of the product, in order to receive the replacement.

Unused items in their original packaging may be returned within 7 days of purchase but must be accompanied by the original receipt for a full refund to be issued.

Our sales representatives are happy to assist you with your order on 21563966 or 99425536. You can also drop us an email on [email protected] . Our shop hours are 8.00am to 1.00pm Monday to Saturday and 3.00pm to 7.00pm Monday to Friday.